Returns & Exchanges

At General Pants Co., we want you to love your fit, so if something isn't right, you can return your items within 30 days of purchase for an exchange, store credit, or refund. Please ensure all items are in their original condition with tags attached and proof of purchase provided.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Choose Your Method

Select whether you would like to return your items via a post office drop-off or visit any General Pants Co. physical store for an instant exchange or refund.

3

Pack and Label

Carefully pack your items in their original packaging and attach the generated shipping label to the outside of your parcel, ensuring old labels are covered.

4

Drop Off and Track

Take your parcel to the nearest post office or drop-off point and keep your tracking number handy to monitor your return's journey back to our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing