Frequently Asked Questions

Everything you need to know about shopping with us.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for all full-priced items. Products must be in original condition with tags attached to be eligible for a refund or exchange.

Can I track my order?

Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as buy-now-pay-later options like Afterpay and Zip Pay.

Do you offer international shipping?

Currently, we ship to selected international destinations. Shipping costs and delivery timeframes will be calculated at checkout based on your region.

How do I find my size?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.